Thank you for choosing i-Team for your IT-related needs. We are committed to providing you with a seamless and convenient shopping experience. This Shipping Policy outlines the details of our shipping process to ensure transparency and customer satisfaction.

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1. Shipping Methods and Carriers:
We offer various shipping methods to cater to your requirements. The available shipping options will be displayed during the checkout process. Our primary shipping carriers include, but are not limited to, [Carrier 1], [Carrier 2], and [Carrier 3]. The selection of the carrier may depend on factors such as the destination, package size, weight, and shipping method chosen.

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2. Order Processing Time:
We strive to process and ship all orders as quickly as possible. Typically, orders are processed within [X] business days from the date of purchase. However, during peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience and understanding in such situations.

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3. Shipment Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also access your order status and tracking information by logging into your account on our website. Please note that it may take up to 48 hours for the tracking information to become available.

 

4. Estimated Delivery Time:
The estimated delivery time depends on the shipping method selected and the destination. It is important to note that the estimated delivery time is an approximation and may vary due to factors beyond our control, such as customs delays, weather conditions, or unforeseen events. Please refer to the carrier's website or tracking information for the most up-to-date delivery status.

 

5. Shipping Costs and Fees:
Shipping costs are calculated based on the weight, dimensions, destination, and shipping method chosen for your order. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase. Additional fees, such as customs duties or taxes, may apply for international orders and are the responsibility of the customer.

 

6. International Shipping:
We offer international shipping to select countries. However, please be aware that customs policies and procedures vary from country to country. Any customs duties, taxes, or import fees imposed by the destination country are the sole responsibility of the customer. We recommend contacting your local customs office for further information regarding potential charges before placing an international order.

 

7. Shipping Restrictions:
Certain items may be subject to shipping restrictions due to legal or regulatory requirements. We comply with all applicable laws and regulations governing the shipment of restricted items. It is your responsibility to ensure that the products you order comply with the laws and regulations of your country or region.

 

8. Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays, misdeliveries, or additional costs incurred due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing the order, please contact our customer support as soon as possible to request a correction.

 

9. Order Cancellations and Modifications:
Once an order is placed, it is processed promptly to ensure timely delivery. Therefore, we cannot guarantee the cancellation or modification of an order after it has been submitted. If you need to make changes to your order, please contact our customer support immediately, and we will do our best to accommodate your request.

 

10. Lost or Damaged Packages:
While we take utmost care in packaging and shipping your orders, unforeseen circumstances can occasionally result in lost or damaged packages. In such cases, please contact our customer support within [X] days of receiving the shipping confirmation email, and we will assist you in filing a claim with the respective carrier and arranging a replacement or refund as appropriate.

 

11. Returns and Exchanges:
For information regarding returns, exchanges, or refund policies, please refer to our dedicated Return Policy available on our website.

 

12. Contact Information:
If you have any questions, concerns, or require further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. You can reach us through +91 97475 59900 or iteammananthavady@gmail.com.

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Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.